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SSM Health Express Virtual Care

Online Health Care that Fits Your Schedule & Budget

Affordable and available to anyone – whether you're an established SSM Health patient or seeing us for the first time, we've got you covered.

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Quality Care from the Comfort of Home

Receive treatment online for minor illnesses


Convenient

Choose between two virtual care options; daily from 6 am - 11 pm.

Fast

Receive a treatment plan or prescription in less than an hour.

Affordable

Maximum out of pocket is $39 - $59; less if you have insurance.

Trusted

Over 250,000 satisfied patients treated online.

When should you seek virtual care?

Sore throat, coughing, sneezing, or a questionable rash? Both e-visits and video visits are available to anyone two years and older for a variety of minor illnesses. Learn more about the conditions we treat.

If your health concern cannot be addressed, you will not be charged.

Who is virtual care not for?

It is not intended for the treatment of chronic conditions, medication changes, or medical consultation.

Virtual Care should not be used for emergency care. If you are experiencing a medical emergency, call 911.

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Your Online Care Options

Find out which type of online care is best for you and your family.

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E-VISIT

Fill out a form to receive a treatment plan from a SSM Health Provider.

How it works:

  • Login or register for a SSM Health E-visit account
  • Fill out a short online questionnaire to address minor medical needs.
  • After completing, you’ll receive an email from a provider to discuss your health care plan and any medication or follow-up needed.

Cost: $39 or less depending on your insurance.

Hours: Daily, 6 AM - 11 PM

Wait time: less than an hour (during operating hours)


If your health concern cannot be addressed through an e-visit, you will not be charged.

Start an E-Visit Now
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VIDEO VISIT

Quickly connect with an SSM Health provider via video conference. The video service can provide better visual input on rashes, sore throats, and coughs.

How it works:

  • Login or register for a MyChart account 
  • Answer a few quick questions about your symptoms
  • Choose whether you want to be notified via text or email when a provider is ready to see you 
  • Connect with a provider via video in less than 20 minutes

Cost: $59 or less depending on your insurance.

Hours: Daily, 6 AM - 11 PM

Wait time: Averages 20 minutes (during operating hours)


If your health concern cannot be addressed through a video visit, you will not be charged.

Start a Video Visit Now

Is SSM Health Express Virtual Care Right for You?

There is a lot to balance in day-to-day life, and sometimes an illness pops up unexpectedly — we have you covered. Please note, all patients must be physically located in MO, IL, OK or WI at the time of the visit. No insurance required.

Common conditions we treat via virtual care:

  • Allergies
  • Cold, cough, flu, fever
  • Diaper rash
  • Head lice
  • Heartburn
  • Minor aches, pains, infections
  • Minor cuts, scrapes, burns
  • Minor sprains & strains
  • Sinus Infections
  • Skin conditions:
    • insect stings and bites
    • rashes
    • minor bumps
  • Urinary tract infections (UTI)

Need to see someone quickly in person or referred to a SSM Health clinic? Find an urgent care or express clinic near you.


Frequently Asked Questions

SSM Health Express Virtual Care

Care That Clicks

Connect with a trusted SSM Health provider now. Choose to speak to a trusted SSM Health provider through a virtual video visit or fill out a five-minute questionnaire to receive a treatment plan from a provider.

*SSM Health Express Virtual Care is open daily between 6 AM - 11 PM. If an e-visit or video visit request is received after hours, an SSM Health provider will try to get back to you as soon as possible during operating hours.

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