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Benefits of choosing the Agnesian Health Shoppe

Benefits include:

  • Friendly customer service representatives answer your questions about products, insurance coverage, assembly and customization of items
  • FREE delivery of all items
  • Our technicians deliver your equipment, assemble it, and show you and/or your caregiver how to use it
  • We service a 12-county area (50- to 60-mile radius) surrounding Fond du Lac

 

Products offered

Special orders for non-stocked products are welcome.

We feature the newest home medical and respiratory equipment on the market, including:

  • Lift Chairs
  • Manual Wheelchairs
  • Power Wheelchairs
  • Electric Scooters
  • Hospital Beds
  • Walking Aids
  • Stair Lifts
  • Home Oxygen, CPAP


The Agnesian Health Shoppe also offers:

  • Post-mastectomy products with assistance from a women’s health consultant in a private boutique-like setting
  • Compression stocking for men and women
  • Mom-to-be and baby products, including breast pump products and rentals
  • Low vision products, such as reading machines


Other Programs Offered at the Health Shoppe

Home Oxygen

Our extensive product selection gives patients a choice for their lifestyle and comfort, with equipment designed for each individual’s home oxygen needs. Clinicians provide progress reports to the patient’s physician and case manager and therapies are adjusted as needed.

Extensive Array of Home Oxygen Services:

  • Pre-discharge assessment of patient’s needs
  • Portable units delivered to patient’s bedside in a timely manner
  • Same-day professional equipment set-up, along with patient training
  • Individualized care plan by respiratory care therapist
  • Personal follow-up on patient compliance needs
  • Progress reports to clinical team as needed
  • Assistance when needing to travel with respiratory equipment


We offer a broad selection of oxygen systems:

  • Oxygen concentrators
  • Lightweight portable D & M6 gas cylinders
  • State-of-the-art oxygen-conserving devices
  • Liquid oxygen
  • Dual modality systems (combination liquid and concentrator)
  • Pulse oximetry testing

 

Sleep Management Program

Respiratory therapists (who are clinical and technical experts in obstructive sleep apnea) have helped thousands of patients achieve restful sleep.

After a physician diagnosis, respiratory therapists consult with the patient about appropriate CPAP equipment and supplies for their individual needs.

We offer re-order program for CPAP supplies at regular intervals. Our CPAP specialist will contact the patient to verify re-supply needs.

Two dedicated rooms are set up for individual consultations on how to use the equipment. The rooms include a comfortable bed so patients can try on the equipment in a real home-like setting.

The respiratory therapists continue to work with the patient and their physician for the highest compliance and patient satisfaction. 

Drop-Ship Program

The Agnesian Health Shoppe has a dedicated team that will help patients manage monthly supply re-orders including CPAP, ostomy, wound care, urological, enteral or incontinent products. With the patient’s permission, the patient will receive reminder calls and his or her order will be shipped directly to home.

Staff Services

  • Licensed respiratory therapists available to access respiratory equipment
  • Rehab assistive technology supplier specialists that are nationally certified to provide rehabilitation equipment or commercially available assistive technology products or devices for consumers with disabilities
  • Rehabilitative services including ambulatory aids, mobility aids, and both standard and custom wheelchairs
  • Nurse certified in wound care
  • Nurse certified in compression stocking fittings
  • Women’s health consultant specializing in postmastectomy products including breast forms, bras, camisoles, swim wear, head pieces, wigs and head coverings, compression stockings (both ready to wear and customs), lymphedema products, breastfeeding products (including pumps and accessories), bras and swimwear
  • DME specialist who specializes in home medical equipment and supplies, and third party reimbursement
  • Billing specialists
  • Life Line coordinator manages Life Line program
  • Repair technicians are certified to repair most home medical and power-mobility equipment
  • Oxygen delivery technicians

 

Insurance Services/Reimbursement

We are structured to serve the provider and payer communities. Managed care stands at the center of today’s healthcare delivery system. We have shaped our operations to meet the unique needs of MCOs, their members and their providers.

Our customer service department works closely with a patient’s insurance providers, and will handle third-party billing for primary, secondary and tertiary payers. Our staff understands the latest regulatory information, procedures and reimbursement requirements, making the referral process streamlined and efficient. Call us and we will assist you in:

  • On-call coverage
  • Prior authorization
  • Reimbursement coordination

 

Payment

The Agnesian Health Shoppe accepts private insurance, Medicare, Medicaid and private pay, with insurance billing consultation available.

To Make a Referral

Call us today at (920) 926-5277, or toll-free at (800) 732-1313. The Agnesian Health Shoppe is always ready to serve patients and their insurance providers in our growing service area.

Contact Us

Address

 (click for map)
307 Camelot Drive
Fond du Lac, WI 54935

Phone

(800) 732-1313

(920) 926-5277

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